Terms and Conditions

Welcome to BakeShopHQ.com !

Please take a few minutes to review these Terms and Conditions. These Terms and Conditions apply to your access and use of the Web Site. Your use of our Web Site constitutes your agreement to follow these Terms and Conditions and to be bound by them.

These Terms and Conditions May Change BakeShopHQ reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Website.

Handling Charges: Our Handling charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase. We encourage you to also review detailed information about our Shipping Policy.

Use of Our Web Site

User Comments: We welcome your comments about our Web Site and Products. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively “Comments”) sent to our Web Site shall be and remain the exclusive property of BakeShopHQ.

Hyperlinks to other Web Sites: To the extent our Web Site contains hyperlinks to outside services and resources, the availability and content of which BakeShopHQ does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.

Product Pricing Information: The prices displayed on our Web Site may differ from prices that are available in stores or in catalogs, and our pricing may differ from store to store.
The price reflected on our Web Site refers to the everyday value price we offer to our customers.

Inaccuracy Disclaimer: From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. BakeShopHQ reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Dubai Municipality Approvals: Before placing an order, especially for stocking and resale purposes, customers should inquire about the Dubai Municipality approval status of each color. Some colors are currently approved, while others are only available for testing.

Packaging and Color Blend Variations: Due to regulatory differences, especially the recent ban of E171 and E127, the packaging and color blend of products meant for sale in the UAE might differ from those in Europe and other parts of the world.

Return Policy: Kindly examine your items thoroughly prior to completing your purchase, as all sales are considered final. Regrettably, we are unable to replace opened or unopened items due to the nature of our products. It's essential to double-check your order details before confirming. Additionally, please be aware that we take great care in packing your order for the courier, but we cannot assume responsibility for any damages incurred during the shipping process. Returns are only accepted if the colors are received in a damaged condition within 24 hours of package receipt. Photographic evidence must be provided for return consideration. No other returns will be entertained.